Frequently Asked Questions

Yes! It is legal to sell diabetic supplies that were purchased over the counter and not obtained through insurance or prescription assistance programs. We follow all regulations to ensure a safe and legal process.

We purchase a variety of diabetic test strips, insulin, insulin supplies, and other supplies. To check if we accept your brand, just tell us what you have in your submission.

Follow these simple steps:

1. Check your supplies – Make sure they are unopened and in good condition.
2. Get an instant quote – Select your items on our website to see how much you’ll earn.
3. Choose your payment method – Select from PayPal, Venmo, Direct Deposit (ACH), or Check.
4. Ship for free – Use our prepaid shipping label or request a free shipping kit.
5. Get paid quickly – Once we receive and verify your supplies, payments are typically processed within 24 hours.
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You can request a shipping kit when submitting your order:

• Select the supplies you want to sell.
• Tell us you want a Shipping Kit .
• We will mail you a kit with a prepaid shipping label within 5 business days.

If you prefer, you can also print a prepaid shipping label immediately after submitting your order.

Proper packaging ensures your supplies arrive safely and in good condition:

• Use a sturdy box – Avoid thin or damaged boxes.
• Secure the items – Place supplies in a plastic bag or protective wrap.
• Add packing materials – Bubble wrap or newspaper helps prevent movement.
• Seal the box well – Use strong tape to reinforce the package.
• Attach the prepaid shipping label and drop it off at any USPS location.
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Payments are processed within 24 hours after we receive and inspect your supplies. Our payment team operates Monday – Friday after 5 PM Pacific Time.

You will receive an email confirmation once your payment has been processed.

We offer multiple fast and secure payment options:

• PayPal – Instant transfer (PayPal may charge a 2.9% fee if not using ‘Friends & Family’).
• Venmo – Instant transfer (Venmo charges a 1.5% fee for instant transfers, but standard transfers are free).
• Direct Deposit (ACH) – Funds arrive in your bank account within 1-2 business days.
• Check – Mailed within 7-10 business days.
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Yes! New customers receive a 10% bonus on their first offer.
💰 Use code: NEW2025 when you submit your info.

If you need further assistance, visit our Contact Us page or chat with our virtual assistant for real-time support.

We appreciate your business and look forward to helping you sell your diabetic supplies!